We respect your privacy and are committed to protecting your personal information and keeping your data secure.
Last Updated: August 21, 2026
At Rise d’Essence, operated by TAUSEEF KHAN / GlowScent, we respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you visit our website, browse our products, create an account, place an order, make a payment, contact us, or otherwise interact with our services.
By using our website, you acknowledge that you have read and understood this Privacy Policy.
Brand: Rise d’Essence
Legal Business / Proprietor: TAUSEEF KHAN / GlowScent
Registered Business Address:
Mohallah Hawapur Dhoke City, P.O. Khas Formali, Tehsil Hazro, District Attock, Pakistan
Business / Office Address:
Office No. 1095, Opposite MCB Bank, Street 32, Clifton Block 1, Karachi, Pakistan
When you use our website, we may collect certain information that is reasonably necessary to provide our products, process orders, communicate with customers, and improve our services.
Depending on how you interact with our website, we may collect:
Full name
Email address
Phone number
Billing address
Shipping address
Payment-related information
Account login information
Order and purchase history
Information you provide when contacting customer support
Information provided when submitting complaints, returns, refunds, or exchange requests
We only collect information that is reasonably necessary for legitimate business and service purposes.
When you visit our website, certain technical information may be collected automatically, including:
IP address
Browser type
Device type
Operating system
Pages visited
Time spent on the website
Referring website
General website usage information
This information may be used to understand how visitors use our website, maintain security, troubleshoot technical issues, and improve website performance.
We may use your personal information for the following purposes:
To process and fulfill your orders
To confirm purchases and payments
To arrange delivery of your orders
To communicate with you about your order
To provide customer support
To manage your customer account
To process returns, refunds, and exchanges
To respond to complaints and customer inquiries
To improve our website and shopping experience
To personalize products and content where appropriate
To prevent fraudulent or unauthorized transactions
To maintain website and payment security
To send promotional communications when you have chosen to receive them
To comply with applicable legal, regulatory, accounting, or tax requirements
We do not use your personal information for purposes unrelated to our business without a legitimate reason or your consent where required.
When you make a purchase through our website, payment-related information may be processed through secure third-party payment providers.
For online card payments, payment processing may be handled by our payment service provider, including Safepay or another payment method made available through our checkout.
Payment providers may collect and process payment information according to their own privacy policies, security practices, and applicable requirements.
We do not intentionally store complete payment card numbers, CVV/security codes, or other complete card credentials on our own website servers unless necessary and legally permitted.
We may receive limited payment-related information, such as payment status, transaction reference, payment method, or other information required to confirm and reconcile an order.
Customers should review the applicable privacy policy of the payment provider used to complete their transaction.
Our website may use cookies and similar technologies to provide essential functionality and improve your browsing experience.
Cookies may help us:
Remember your preferences
Keep items in your shopping cart
Maintain your login session
Understand website traffic
Improve website performance
Provide relevant content and offers
You can control or disable cookies through your browser settings.
However, disabling certain cookies may affect some features or functionality of our website.
When you place an order, we retain information related to your purchase so that we can:
Process and fulfill your order
Confirm your payment
Provide delivery updates
Handle returns or exchanges
Process refunds
Respond to customer service requests
Handle complaints and disputes
Maintain accurate business and transaction records
Meet applicable legal, accounting, tax, and regulatory requirements
Your order information may be retained for as long as reasonably necessary for these purposes or for the period required by applicable law.
If you subscribe to our newsletter or choose to receive promotional communications, we may send you information about:
New fragrance launches
Special offers
Discounts
Seasonal collections
Restocked products
Brand updates
You can unsubscribe from marketing emails at any time by using the unsubscribe option included in the communication or by contacting us directly.
Unsubscribing from promotional communications does not prevent us from sending essential transactional communications relating to your orders, payments, deliveries, refunds, or customer service requests.
We do not sell or rent your personal information to third parties.
We may share limited information with trusted service providers when necessary to operate our business, including:
Payment processors
Shipping and delivery providers
Website hosting providers
Website analytics services
Email and communication platforms
Customer support services
Technology and security providers
For example, information necessary to process a payment may be shared with the payment processor selected at checkout.
These service providers are expected to use your information only for the services they provide to us and to handle information appropriately.
We may also disclose information when required by law, legal proceedings, government authorities, or when necessary to protect our rights, customers, website, or business.
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, alteration, disclosure, or loss.
We use reasonable security measures appropriate to the nature of the information we process.
However, no method of transmitting or storing information online can be guaranteed to be completely secure.
While we work to protect your information, we cannot guarantee absolute security.
Our website may use or contain links to third-party websites, services, payment providers, courier services, social media platforms, analytics services, or other external providers.
These third parties may operate under their own terms and privacy policies.
We are not responsible for the privacy practices, content, security, or policies of third-party websites or services.
We encourage customers to review the applicable privacy policies before providing personal information to third parties.
Our website is not intended to knowingly collect personal information from children.
If we become aware that personal information has been submitted by a child without appropriate consent, we will take reasonable steps to remove that information where required.
Depending on applicable laws and circumstances, you may have certain rights regarding your personal information, including the right to:
Request access to your personal information
Request correction of inaccurate information
Request deletion of certain information
Withdraw consent where applicable
Opt out of marketing communications
Ask questions about how your information is collected or used
To make a privacy-related request, please contact us using the information provided below.
Some information may need to be retained where required for legal, accounting, tax, fraud-prevention, dispute-resolution, or other legitimate business purposes.
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.
The retention period may depend on:
The nature of the information
The purpose for which it was collected
The customer’s relationship with us
Legal, tax, accounting, or regulatory requirements
The need to resolve disputes or enforce agreements
Fraud prevention and security requirements
When information is no longer reasonably required, we may delete, anonymize, or securely dispose of it where appropriate.
If you have a concern regarding how your personal information is collected, processed, stored, or used, you may contact us directly.
Email: businessdessence@gmail.com
Phone: +92 3302150729
When contacting us regarding a privacy concern, please provide sufficient information for us to understand and investigate the issue.
We will review privacy-related requests and complaints and communicate an appropriate response after reviewing the relevant information.
We may update this Privacy Policy from time to time to reflect changes in our services, website, business practices, payment providers, technology, or applicable laws.
When changes are made, the updated policy will be published on this page along with a revised Last Updated date.
We encourage you to review this page periodically to stay informed about how we protect your personal information.
If you have questions, concerns, complaints, or requests regarding this Privacy Policy or the way we handle your personal information, please contact us.
Brand: Rise d’Essence
Legal Business / Proprietor: TAUSEEF KHAN / GlowScent
Email: businessdessence@gmail.com
Phone: +92 3302150729
Registered Business Address:
Mohallah Hawapur Dhoke City, P.O. Khas Formali, Tehsil Hazro, District Attock, Pakistan
Business / Office Address:
Office No. 1095, Opposite MCB Bank, Street 32, Clifton Block 1, Karachi, Pakistan
We are committed to handling your privacy concerns responsibly and providing clear information about how your personal information is collected, used, and protected.
Your trust is important to us.
Rise d’Essence aims to provide a secure, transparent, and enjoyable fragrance shopping experience while treating your personal information with care and respect.
