Shop with confidence and discover our fragrances with clear, simple, and transparent terms designed to make your experience smooth and enjoyable.
Last Updated: August 21, 2026
Welcome to Rise d’Essence. These Terms & Conditions govern your use of our website and the purchase of our products. By accessing our website, browsing our products, creating an account, or placing an order, you agree to comply with these Terms & Conditions.
Please read these Terms & Conditions carefully before using our website.
Rise d’Essence is a fragrance brand operated by TAUSEEF KHAN / GlowScent, a business registered in Pakistan.
Registered Business Address:
Mohallah Hawapur Dhoke City, P.O. Khas Formali, Tehsil Hazro, District Attock, Pakistan
Business / Office Address:
Office No. 1095, Opposite MCB Bank, Street 32, Clifton Block 1, Karachi, Pakistan
Our website provides information about our fragrance products and allows customers to browse, select, and purchase perfumes and related products.
We reserve the right to update, modify, or discontinue any part of the website or its services at any time without prior notice.
We make every effort to ensure that product descriptions, fragrance notes, images, sizes, and other product information are accurate and up to date.
However, slight differences may occur due to:
Screen and display settings
Photography and lighting
Product packaging updates
Manufacturing variations
Individual perception of fragrance
Fragrance performance can also vary from person to person depending on skin type, weather, application method, and other factors.
All products are subject to availability.
If a product becomes unavailable after you place an order, we may contact you to offer an alternative, adjust the order, or provide a refund where applicable.
We reserve the right to limit the quantity of products available for purchase.
All product prices displayed on our website are subject to change without prior notice.
We make reasonable efforts to ensure that prices are accurate. However, in the event of an obvious pricing or technical error, we reserve the right to correct the price and contact the customer before processing the order.
All applicable product prices and currencies are displayed on the website and at checkout.
Any applicable delivery charges or additional fees will be communicated during the checkout process.
When you place an order through our website, you are making a request to purchase the selected products.
After submitting your order, you may receive an order confirmation through the contact information you provided.
An order confirmation does not necessarily guarantee that the order has been accepted or dispatched. Orders may be reviewed, cancelled, or declined in certain circumstances.
Customers may request cancellation of an order by contacting our customer support team as soon as possible.
Cancellation may be possible only before the order has been processed or dispatched.
Once an order has been dispatched, cancellation may no longer be possible and the customer may need to follow the applicable return policy.
Customers should provide their order number and relevant order details when requesting cancellation.
Customers are responsible for providing accurate payment and billing information.
Payments may be processed through secure third-party payment providers or other payment methods displayed at checkout.
Payment information may be processed by the relevant payment service provider in accordance with its own terms, conditions, privacy policy, and security procedures.
We do not guarantee that every payment method will always be available.
We reserve the right to cancel an order if payment cannot be successfully verified or processed.
We currently provide delivery services according to the shipping options and delivery information displayed on our website and during checkout.
Applicable delivery charges and estimated delivery information will be communicated to customers before the order is completed.
Delivery timelines may vary depending on:
Delivery location
Courier availability
Weather conditions
Public holidays
Unexpected delays
Incorrect or incomplete delivery information
Once an order has been handed over to the delivery provider, delays caused by the courier may be outside our direct control.
Customers are responsible for providing accurate shipping information at checkout.
For any delivery-related issue, customers should contact our support team using the contact information provided on this website.
Our return and exchange policy applies to eligible products according to the conditions stated in our Refund & Return Policy.
For hygiene and product safety reasons, opened or used perfume products may not be eligible for return or exchange unless the product is defective, damaged, incorrectly supplied, or otherwise covered by our applicable policy.
Customers should contact us before sending any product back.
Please refer to our Refund & Return Policy for complete eligibility conditions and procedures.
If you receive a damaged, defective, or incorrect product, please contact us as soon as possible after delivery.
We may request:
Order number
Photos or videos of the product
Packaging images
Details of the issue
After reviewing the request, we may offer an appropriate solution in accordance with our return, replacement, and refund policy.
Approved refunds will generally be processed through the original payment method where possible.
Once an approved return has been received and inspected, we will notify the customer of the outcome.
Refund processing times may depend on the payment provider or financial institution.
For complete refund eligibility and procedures, please refer to our Refund & Return Policy.
We are committed to handling customer complaints fairly and transparently.
Customers may submit complaints or concerns through:
Email: businessdessence@gmail.com
Phone: +92 3302150729
When submitting a complaint, customers should provide their name, order number, contact information, and a clear description of the issue.
We will review complaints and communicate an appropriate response or proposed solution after reviewing the relevant information.
Where additional investigation is required, customers may be asked to provide supporting documents, photographs, order information, or other relevant details.
If you create an account on our website, you are responsible for keeping your login credentials confidential.
You are responsible for activity performed through your account.
Please notify us if you believe your account has been accessed without authorization.
We reserve the right to suspend or terminate accounts that violate these Terms & Conditions or are used for fraudulent or unauthorized activity.
You agree not to use our website for unlawful, fraudulent, abusive, or unauthorized purposes.
You must not attempt to:
Gain unauthorized access to our website
Interfere with website functionality
Introduce malicious software
Copy or misuse website content
Attempt to access another customer’s account
Use automated systems to abuse or disrupt the website
Conduct fraudulent transactions
We reserve the right to restrict access to users who violate these Terms & Conditions.
All content available on our website, including but not limited to:
Logos
Brand names
Product images
Photography
Graphics
Text
Product descriptions
Website design
Videos
is owned by or licensed to Rise d’Essence / GlowScent, unless otherwise stated.
You may not reproduce, copy, distribute, modify, or commercially use our content without written permission.
From time to time, we may offer promotional codes, discounts, bundles, or special offers.
Promotions may have specific conditions, including:
Expiration dates
Minimum purchase requirements
Product restrictions
Usage limits
One-time use restrictions
Unless stated otherwise, promotional offers cannot be combined with other discounts.
We reserve the right to modify or end promotions at any time.
If our website allows customers to submit reviews, comments, photographs, or other content, you agree that your submissions must be genuine, lawful, and appropriate.
You must not submit content that:
Is misleading or fraudulent
Contains offensive or abusive material
Violates another person’s rights
Contains unauthorized personal information
Infringes copyright or intellectual property rights
We reserve the right to remove content that violates these requirements.
Our website may use third-party services such as payment processors, shipping companies, analytics tools, or other service providers.
These third parties may operate under their own terms and privacy policies.
We are not responsible for the independent practices or policies of third-party services.
We make reasonable efforts to maintain accurate information and reliable website functionality.
However, we do not guarantee that the website will always be available, error-free, or completely free from technical issues.
To the extent permitted by applicable law, Rise d’Essence / GlowScent will not be responsible for losses resulting from circumstances beyond our reasonable control, including technical failures, courier delays, interruptions, or unauthorized third-party actions.
Nothing in these Terms & Conditions is intended to exclude or limit any rights or protections that cannot legally be excluded or limited under applicable law.
We may update these Terms & Conditions from time to time.
Changes will become effective when the updated terms are published on this page. Your continued use of the website after changes are published means that you accept the updated Terms & Conditions.
We recommend checking this page periodically.
These Terms & Conditions shall be interpreted and applied in accordance with the applicable laws of Pakistan.
Any disputes arising from the use of this website or purchases made through the website shall be handled in accordance with the applicable laws and legal procedures of Pakistan.
If you have any questions regarding these Terms & Conditions, orders, products, returns, complaints, or any other matter, please contact us.
Business / Brand: Rise d’Essence
Legal Business / Proprietor: TAUSEEF KHAN / GlowScent
Email: businessdessence@gmail.com
Phone: +92 3302150729
Registered Business Address:
Mohallah Hawapur Dhoke City, P.O. Khas Formali, Tehsil Hazro, District Attock, Pakistan
Business / Office Address:
Office No. 1095, Opposite MCB Bank, Street 32, Clifton Block 1, Karachi, Pakistan
We appreciate your trust and look forward to providing you with a premium fragrance shopping experience.
By using our website and purchasing our fragrances, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.
